A primary contact is the member of your team who will receive notifications relating to your organization's account and membership. By default, your primary contact will be the person who enrolled your organization. As you add team members, it might make sense to assign someone else as the primary contact.
To update your primary contact:
- Go to your organization dashboard and select the tab for "Account Settings"
- Click the "Team Members" tab
- Click "Edit" beneath the appropriate team member's name
- Check the box for "Primary Contact" and select "Submit"
Please note that an account’s primary contact must be an account administrator, as this individual needs to be able to access all aspects of the organization account.